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Lead Customer Service Assoicate

Rogers, AR 2.7 9 hours ago Full-time Education High School Diploma or GED Skills Heavy Lifting Zips, the nation's fastest growing express car wash provider is seeking exceptional, new team members in your area! Here are just some of the perks of joining the Zips family as a Lead Customer Service Advisor as known as a shift supervisor: FLSA Status: Non-Exempt Pay Rate: $10.50 - $12.00 depending on experience and job level Our Mission statement: Make a difference in the lives of our customers and team members by providing a safe, right, fast, friendly, wash experience along with a progressive work environment through structured, camaraderie, & strong focused leadership. Goal: The primary goal of this position is to maximize profitability while ensuring customers, operations, and business standards are being met. Requirements: Must have high school diploma or equivalent Enjoy working with Customers Ability to work flexible hours including weekends if called in Ability to be courteous and act in a professional manner Physical demands: Working in all types of weather conditions Ability to stand on your feet for long hours at a time Ability to work independently Ability to lift 50lbs Primary Duties: Load every customer vehicle according to company policy Facilitate the efficient process of customer vehicles by following the correct procedure for every vehicle through the car wash Guide on customers using distinctive and clear hand signals Maintain eye contact and smile Review the entrance end sign instructions with every customer Give the customer "two thumbs-up" sign when their vehicle is placed correctly and ready to start the wash process Continually clean all areas of the car wash between guiding customers onto the conveyor Perform preventive maintenance on the car wash equipment Perform minor equipment repairs as trained and directed Keep personal appearance clean and uniform neat in appearance Consistently and correctly uphold company policies Attend and actively participate in meetings and training sessions when available Ability to open and close site and facilitate daily operations Manage car wash operations when SM, SMIT or ASM are not available Performs other related duties as required and assigned Skills: Learn to communicate effectively with managers, co-workers and customers Attend and actively participate in meetings and training sessions when available Manage all monetary transactions to include bank deposits and pay station reconciliation Assist in Managing Spare Parts Inventory Job Type: Full-time Salary: $10.50 to $12.00 /hour Communication method(s) used: In person Zips, the nation's fastest growing express car wash provider is seeking exceptional, new team members in your area! Here are just some of the perks of joining the Zips family as a Lead Customer Service Advisor as known as a shift supervisor: FLSA Status: Non-Exempt Pay Rate: $10.50 - $12.00 depending on experience and job level Our Mission statement: Make a difference in the lives of our customers and team members by providing a safe, right, fast, friendly, wash experience along with a progressive work environment through structured, camaraderie, & strong focused leadership. Goal: The primary goal of this position is to maximize profitability while ensuring customers, operations, and business standards are being met. Requirements: Must have high school diploma or equivalent Enjoy working with Customers Ability to work flexible hours including weekends if called in Ability to be courteous and act in a professional manner Physical demands: Working in all types of weather conditions Ability to stand on your feet for long hours at a time Ability to work independently Ability to lift 50lbs Primary Duties: Load every customer vehicle according to company policy Facilitate the efficient process of customer vehicles by following the correct procedure for every vehicle through the car wash Guide on customers using distinctive and clear hand signals Maintain eye contact and smile Review the entrance end sign instructions with every customer Give the customer "two thumbs-up" sign when their vehicle is placed correctly and ready to start the wash process Continually clean all areas of the car wash between guiding customers onto the conveyor Perform preventive maintenance on the car wash equipment Perform minor equipment repairs as trained and directed Keep personal appearance clean and uniform neat in appearance Consistently and correctly uphold company policies Attend and actively participate in meetings and training sessions when available Ability to open and close site and facilitate daily operations Manage car wash operations when SM, SMIT or ASM are not available Performs other related duties as required and assigned Skills: Learn to communicate effectively with managers, co-workers and customers Attend and actively participate in meetings and training sessions when available Manage all monetary transactions to include bank deposits and pay station reconciliation Assist in Managing Spare Parts Inventory Job Type: Full-time Salary: $10.50 to $12.00 /hour Communication method(s) used: In person

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