Server Support Analyst Internet & Ecommerce - Rogers, AR at Geebo

Server Support Analyst

Company Name:
CompuCom Systems
Server Support Analyst-Rogers, AR-Contract Opportunity
At
CompuCom
, you're more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join CompuCom!
This candidate will be responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.
Position is for 2nd and 3rd shifts. Must be able to work weekends.
Major Job Duties:
Test and image desktops and laptops.
Maintain, analyze, and troubleshoot, software and computer peripherals.
Assist Corporate Desk Side Support technicians with large IMACs.
Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
Provide technical support to end users via telephone.
Back up and burn end user data.
Assist in developing and documenting improvements to current processes.
Assist coworkers in resolution of end users' technical issues.
Assist coworkers in the execution of established processes and escalations.
Test, image and clean PCs, laptop, monitors, printers, and other related hardware.
Required
Qualifications:
5 - 7 years of hands-on technical experience with laptop and desktop design and software installation required
Ability to setup, configure and add all hardware
Strong PC software troubleshooting skills
Experience and judgment to plan and accomplish goals
1 - 2 years' experience in a break-fix environment
Ability to lift and palletize heavy equipment (PCs, monitors, printers)
Strong verbal and written communication skills
A certain degree of creativity and latitude required
CompuCom supports Employment Equity and Diversity Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit .
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Company Description:
We Know IT Careers
As a leading IT managed service provider with more than 12,000 associates worldwide, we rely on the personal relationships we build with our associates and the clients who depend on them.
The expertise of our recruiters and our reputation as a top IT services, software and hardware provider working with some of the world's most recognized brands, mean we find the right fit for the right people. Whether you're looking for contract consulting opportunities or full-time employment, CompuCom has the right opportunity for you.Estimated Salary: $20 to $28 per hour based on qualifications.

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